Interested in working together? My schedule books up 3 months in advance. Reach out soon.

So you’re interested in user experience (UX) and improving your product? Great! You’ve come to the right place.

I’ve been published, cited, referenced, and awarded for my long-standing no nonsense approach to UX since the term was coined in the 90s. My clients have gone on to generate millions of dollars a year in revenue after implementing the strategies I’ve outlined for them. My services are listed below.

But first…a few freebies for you

I’ve been asked to write cover stories and featured articles on user experience (UX), web design, development, and more in Net Magazine – the world’s leading publication on web design.

While your project may not be website related, the core principles of what I outline are consistent for any medium (video game UX, interactive touch screen UX, product sentiment analysis, etc).

UX Theory
UX Theory
User Testing
User Testing
User Flows
User Flows

 

UX Services

I’ve worked with startups, non-profits, industry leading organizations, and global enterprises in nearly every industry. My UX services directly impact each client’s annual revenue ranging from 1 million to 100+ million per year. Let me help you succeed by detailing how to bridge the gap between your business needs and customer expectation.

Prototyping and Design Thinking (Gaming, Mobile, and Events)

Many projects, or teams, have a general vision for what needs to be done but they are unsure of how to get there. Ideas can only take you so far before you need to partner with someone that can help refine the ideas, foresee costly stumbling blocks, and align moving pieces to execute on time and on budget. That’s where I come in.

Deliverable: Depending on project, anything from working digital prototypes (video games, websites, interactive experiences) all the way through final product launch.

Investment: $15,000+
Turnaround Time: 8-12+ weeks

Benchmarking & Competitive Analysis

Fully understand what your customers expect when interacting with your business. This goes beyond your service and extends to your industry. I will collect quantitative or qualitative data using various methods to help your organization map performance over time.

Deliverable: PDF report of existing structure and messaging, and detailed marketplace trends
Investment: $3,500 to $5,000
Turnaround Time: 1 week

Remote User Testing / Usability Testing

Uncover actionable insight into what your customers truly want. Most businesses focus on what they want to market or what they assume people want. They don’t take the time to fully understand how to do it properly. Watch and listen to your customers interacting with your websites, ecommerce, apps, prototypes, or user portals. I will facilitate remote, on-demand, sessions and distill the appropriate direction for you.

Deliverable: PDF report detailing specific user feedback, and suggested improvements
Investment: $7,500 to $15,000
Turnaround Time: 3-4 weeks

Expert Design Review

Sometimes you work with an agency or internal department and are unsure with the direction of your project. Organizations bring me in to provide an unbiased and in-depth audit of the project. Nice looking designs are meaningless if they don’t provide specific solutions that you or your customers need.

Deliverable: PDF report of existing design, and suggested improvements
Investment: $5,000 to $8,500
Turnaround Time: 2-4 weeks

Information Architecture (IA) / Navigation Analysis

How you organize your content and features are the primary goal of successful UX. Clear and concise navigation labels, intuitive link structure within each page or screen, and purposeful user flow. I will utilize my time tested analysis to uncover the core needs of specific user segments to create an intuitive navigation that works for everyone.

Deliverable: PDF report of existing structure, and suggested improvements with wireframe designs
Investment: $7,500 to $15,000
Turnaround Time: 2-4 weeks

 

Let’s Connect

Do you need a full service consultant to research, design, and guide implementation for your project? Let’s chat about that too.

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