Joshua Garity

UX Consultant & Creative Strategist

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Tag:customer satisfaction

Web Design

Influencing Customer Behavior with Interactive Psychology

Every aspect of our online decision making has been conditioned into our behavior over time. Some of it started...
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Business

Overpriced: Are you worth what you charge?

To some, success lies within making a difference; making a product easier to use; streamlining a business process that...
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Business

Make it easy for customers to pay early. Incentives not extra work.

When running a business your main goal is to collect payment from your customers. Everything you do is motivated...
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Social Media

Facebook is Ignoring Core Issues. Is it time to leave?

Consistency is the key to sustainability. Not revenue made by advertising dollars. When a company, blog...
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Observations

Switching from Thesis to Genesis: Chris Brogan’s Influence

Would your business be sustainable if 10% of your customers walked away? Many of you are...
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Business

Build a Sustainable Business by Opening a Lemonade Stand

An unfocused company is an unsustainable company. On my way to a meeting this week I passed through a...
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Business

Crowd Sourcing Customer Reviews: Kmart’s Success and Angie’s List Fail.

57% of shoppers trust customer reviews as a research source. Stores are cashing in on the...
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Business

The Business Manifesto of Now: Dedicated Focus and the Suicide of Impulse

We need to focus on the most important thing in front of us at any given moment. Time began...
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Business, Observations

Promoted Trends: Why Twitter’s New Ad Format Should Scare You and How to Improve It

With any successful platform there will be companies that try to spend their way into public awareness. Earlier this...
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Business, Social Media

Utilizing Social Media to Provide a Better Customer Service Experience

Reassurance that problems will be fixed is not enough. More and more companies are looking to Social Media to...
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Categories

Recent Posts

  • Alone

    Behavioral Change and the Covid-19 Global Pandemic

    March 15, 2020
  • Best Buy Rebrand: Golden Ratio and Color Psychology

    May 15, 2018
  • Failing Retail: Amazon Is Not the Problem

    March 17, 2018
  • Netflix Patches: Incentivizing binge watching behavior in children

    March 10, 2018
  • Amazon.com Redesign: The Trend of Forced User Behavior

    October 24, 2014

Trending this Month

  • Brand Strategy: The Pledge, Turn and Prestige.
  • Great Website Design: The Golden Ratio
  • Determine your marketing budget with Candy Crush Saga
  • Best Buy Rebrand: Golden Ratio and Color Psychology
  • 5 Reasons You Need to Advertise While Business Is Strong to Succeed

Recent Posts

  • Alone

    Behavioral Change and the Covid-19 Global Pandemic

    March 15, 2020
  • Best Buy Rebrand: Golden Ratio and Color Psychology

    May 15, 2018
  • Failing Retail: Amazon Is Not the Problem

    March 17, 2018

Trending this Month

  • Brand Strategy: The Pledge, Turn and Prestige.
  • Great Website Design: The Golden Ratio
  • Determine your marketing budget with Candy Crush Saga
  • Best Buy Rebrand: Golden Ratio and Color Psychology
  • 5 Reasons You Need to Advertise While Business Is Strong to Succeed
  • Crossroads: Making Life Changing Decisions

Let’s Connect

75x award-winning UX strategist & behavior-centric entrepreneur. My focus is on bridging the gap between business needs and market expectation in the interactive space.

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2020 © by Joshua Garity. Need UX Help? Email Me.