Joshua Garity

UX Consultant & Creative Strategist

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Tag:client satisfaction

Business

Make it easy for customers to pay early. Incentives not extra work.

When running a business your main goal is to collect payment from your customers. Everything you do is motivated...
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Observations

Switching from Thesis to Genesis: Chris Brogan’s Influence

Would your business be sustainable if 10% of your customers walked away? Many of you are...
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Business

Crowd Sourcing Customer Reviews: Kmart’s Success and Angie’s List Fail.

57% of shoppers trust customer reviews as a research source. Stores are cashing in on the...
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Business

The Business Manifesto of Now: Dedicated Focus and the Suicide of Impulse

We need to focus on the most important thing in front of us at any given moment. Time began...
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Business, Observations

Promoted Trends: Why Twitter’s New Ad Format Should Scare You and How to Improve It

With any successful platform there will be companies that try to spend their way into public awareness. Earlier this...
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Business, Social Media

Utilizing Social Media to Provide a Better Customer Service Experience

Reassurance that problems will be fixed is not enough. More and more companies are looking to Social Media to...
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Business, Observations

How ABC Capitalized on 95/5 to Create Repeat Customers with Lost Finale.

ABC has convinced its customers to repurchase product they already own just to get their hands on the coveted...
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Business, Social Media

Grading Your Leads: Which Social Media Network Benefits Your Company?

Each has varying demographics that utilize the network differently. I have developed an equation through demographic research that rates...
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Business, Social Media

Better Client Retention and Relationships through Customer Appreciation

The act of emailing, tweeting or messaging someone isn’t exactly communication. I write a lot about how to best...
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5 reasons you need to advertise - Joshua Garity
Business, Observations

5 Reasons You Need to Advertise While Business Is Strong to Succeed

Over the last ten years I have noticed an oddly consistent trend in small business advertising habits. Other business...
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Categories

Recent Posts

  • Alone

    Behavioral Change and the Covid-19 Global Pandemic

    March 15, 2020
  • Best Buy Rebrand: Golden Ratio and Color Psychology

    May 15, 2018
  • Failing Retail: Amazon Is Not the Problem

    March 17, 2018
  • Netflix Patches: Incentivizing binge watching behavior in children

    March 10, 2018
  • Amazon.com Redesign: The Trend of Forced User Behavior

    October 24, 2014

Trending this Month

  • Brand Strategy: The Pledge, Turn and Prestige.
  • Best Buy Rebrand: Golden Ratio and Color Psychology
  • Determine your marketing budget with Candy Crush Saga
  • 5 Reasons You Need to Advertise While Business Is Strong to Succeed
  • Crossroads: Making Life Changing Decisions

Recent Posts

  • Alone

    Behavioral Change and the Covid-19 Global Pandemic

    March 15, 2020
  • Best Buy Rebrand: Golden Ratio and Color Psychology

    May 15, 2018
  • Failing Retail: Amazon Is Not the Problem

    March 17, 2018

Trending this Month

  • Brand Strategy: The Pledge, Turn and Prestige.
  • Best Buy Rebrand: Golden Ratio and Color Psychology
  • Determine your marketing budget with Candy Crush Saga
  • 5 Reasons You Need to Advertise While Business Is Strong to Succeed
  • Crossroads: Making Life Changing Decisions
  • Great Website Design: The Golden Ratio

Let’s Connect

75x award-winning UX strategist & behavior-centric entrepreneur. My focus is on bridging the gap between business needs and market expectation in the interactive space.

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2020 © by Joshua Garity. Need UX Help? Email Me.